Customer metric
Purchase frequency
Orders per identified customer in the period.
Orders per identified customer in the period.
Purchase frequency = Orders by identified customers ÷ Total customers
How it is calculated
- Guest checkouts are left out of both sides.
Reading it
- Format: Number with decimals.
- Higher is better (an increase is shown in green).
Where it appears
- Overview and Dashboards — add it from the metric picker (Customers group).
- Period totals only. It is not shown on daily sparkline points.
Related
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